Work Environment for Processors 

You can set up individual working environments for existing SAP roles in Customizing of Records and Case Management. You can find more information in the implementation guide Records and Case Management under Basic Settings → Interface Settings → Create Role-Based View for Work Environment.

The role Processor is defined in the standard system. It structures the working area in the following way:

The area Working Environment is split into three hierarchy levels:

·        The first hierarchy level only has one node. This shows the role Processor in the standard system.   

·        The second hierarchy contains the folder Search and Create

·        The third hierarchy level contains the following folders for the elements you can search for and create:

¡         Case

¡         Incoming Post Item

¡         Document

¡         Record

¡         Record Plan