Notification Administration (Browser) 

Purpose

You can use a browser-based BSP application (Business Server Page) to administer extended notifications. The administration application enables you to execute all required steps easily.

Note that the administration application can only be opened by one user at a time for write-to purposes.

A view cluster is also available for any additional requirements (see also: Configuring Notifications (View Cluster). You can also use the view cluster if your system does not support the browser-based administration application.

Prerequisites

·        You are able to send e-mails or SMS (by using SAPconnect or Business Communications Services, for example).

·        The SAP Web Application Server must be configured for BSP applications.

·        You must have the relevant transport authorization for transaction SWNCONFIG.

·        You have activated the following services in transaction SICF (HTTP Service Hierarchy Maintenance).

¡        Service for calling the administration application:

default_host  → sap  →  bc  → bsp  → sap →  swn_config

¡        Service for creating message contents:

default_host  → sap  →  bc  → bsp  → sap →  swn_message1

¡        Service for executing a user decision:

default_host  → sap  →  bc  → bsp  → sap →  swn_wiexecute

¡        Services for displaying or executing work items or displaying the Workflow inbox by using executable attachments:

default_host  → sap  →  bc  → workflow → shortcut

default_host  → sap  →  public  →  bc  →  workflow  →  shortcut

Process Flow

...

       1.      Open the administration application.

To do so, choose Development  → Administration  →  Workflow  →  Administration  →  Basic Settings  →  Notifications  →  Administration of Extended Notifications (Browser) (transaction SWNADMIN).

       2.      Defining the Category

If later you want to define different subscriptions for work items of particular tasks, define corresponding categories as the basis for these subscriptions. 

       3.      Defining the Selection

You define which work items are to be included and when the selection is to take place. Furthermore, you define the category to which the work items will be assigned.

       4.      Defining Subscriptions

You define who receives notifications for work items of a particular category and when, how the messages are structured, and whether they are sent as an e-mail or SMS. 

       5.      Defining the General Settings

You have the option of customizing the standard text that is used for creating messages, for example.

       6.      Scheduling the Report for Selection and Delivery

The actual selection of work items or delivery of notifications is performed by the report SWN_SELSEN. To execute the report you need to schedule a corresponding job.

       7.      Scheduling the Report for Deleting Completed Notifications

To stop the database from expanding too rapidly, you can schedule a report to delete completed notifications as a background job or you can execute it immediately.