Question 4: What Is the Status of the Spool
Request?
If the spool request was not printed at all, the first step in finding out what has happened is to check on the status of the spool request and any output requests associated with it.
To check the status of the spool request, choose Tools → CCMS → Spool → Output controller(transaction SP01). Enter as much information on the spool request as you have and display the request.
You will see one of the following statuses for the spool request:
· -- (no status): The spool request has not yet been sent to an output device. Use the Print function to print the spool request.
Spool requests are sent to a printer automatically only if a user has the Print immediately option marked when he or she requests a print. Otherwise, the spool request waits in the spool system until it is explicitly sent to the printer or deleted.
· waiting: The spool request has been sent to a printer, but it has not yet been processed. Generally, an output request should be processed and sent on by the spool system within at most a couple of seconds.
When a spool request is sent to a printer, then the spool system formats the output data for the printer. This creates an output request. It then passes the resulting output request to a host spool system or print manager for output.
In this case, the output request is still waiting in the SAP spool system and has not yet been passed on to a host spool system and output device.
For more information, see Analyzing Delayed Processing of Output Requests.
· complete or problem: The spool request has been sent to a printer and has been processed by the SAP spool system.
If no output appears at the printer, then see Problem Analysis: Print Out Missing or Incorrect.
· <F5>: The spool request has been sent to a printer more than once, and the resulting output requests have different statuses.
Choose F5 or Output requests to display the statuses of the output requests. Use the statuses of the requests to decide how to analyze the error. For example: If you see the statuses Waiting and Problem, see Problem Analysis: Print Out Missing or Incorrect.
· Time: The user who created the request specified a specific time when the request is to be output.
See also:
Displaying the Status of Spool and Output Requests
