If the data objects associated with a device are not enabled for synchronization (sync enabled), then you must manually extract data for that particular device in the Data Orchestration Engine (DOE).
All the data objects in the production environment are sync enabled. In the test environment, you may not sync enable some of the data objects for test purposes. For example, you want to count the number of data object instances that are transferred to a device when you trigger data extract for that particular device. In this case, you must not set the status of the data objects associated with the specified device as sync enabled.
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1. Choose Operations Handbook.
2. Choose Trigger Extract.
3. Under Available Devices, enter the required search criteria and choose Go.
4. From the Search Results, selected the required device and choose Next.
5. Choose Trigger Extract.
The data is extracted and transferred to the respective device outbound queue in the DOE. When the client device connects to the DOE to synchronize data, the extracted data is transferred to the device.