Problem Analysis Scenarios 

The following problem analysis scenarios are available:

●      Blocked Device Inbound Queue or DOE Queue  

●      Application Assignment Problem   

●      Uninstallment of Unassigned Application Fails  

●      Mass Device Setup Does Not Turn Green after Setup  

●      Device Setup Fails Due to Client Issues  

●      Registration of Mobile Device Fails (Error Code 22)  

●      Mobile Client Installation: MaxDB-Database Cannot Be Created  

●      Mobile Client Installation: JRE Not Found  

●      Synchronization: Internal Server Error 500  

●      Synchronization: File Not Found   

●      Mobile Client with MaxDB: Database Full  

●      Mobile Client with MaxDB: Maximum No. of Locks Exceeded   

●      Monitoring Device Outbound Queues: Authorization Problem  

●      Initial Load or Delta Download without Result  

●      Extract-Related Problems  

●      Device Reassignment: Archiving Fails   

●      Device Reassignment: Harmonization Fails  

●      Device Reassignment: Anonymous Registration Fails