Troubleshooting 

This section provides information on troubleshooting related activities, such as:

·        Performing troubleshooting related activities on the messages in the message store

More information: Troubleshooting Messages in the Message Store

●      Recovering the data of a client device

More information: Performing Device Recovery

●      Uploading logs and traces from the client devices to the Data Orchestration Engine (DOE)

More information: Uploading Logs and Traces to the DOE

Checking the version of a mobile client locally and on the DOE

More information: Checking the Version of a Mobile Client Locally, Checking the Version of a Mobile Client on the DOE

●      Accessing information about the problem analysis scenarios for mobile

More information: Problem Analysis Scenarios

In addition, we recommend that you check the SAP Notes for the component BC-MOB regularly. They contain information on program corrections and provide additional documentation.