Monitoring Client Device Logs 

Use

The information about the various operations that are performed on a client device is stored in the log and trace files. These files are maintained in the XML file format on the client. These files are sent to the Data Orchestration Engine (DOE) when the client synchronizes data with the DOE. The DOE converts the data present in these files to a format it understands and stores this data in the monitoring framework. In addition, the DOE analyzes the data of these files and if it encounters any errors or inconsistencies, a message is sent to the administrators inbox as an alert. Based on the information in the inbox, you can search for the required log and trace files and rectify the errors or inconsistencies.

Prerequisites

You have logged on to the SAP NetWeaver Mobile Administrator.

More information: Logging On to SAP NetWeaver Mobile Administrator

Procedure

...

       1.      Choose Monitoring.

       2.      From the left part of the screen, choose Device Logs Monitoring.

       3.      Under Search Logs, enter the required search criteria and choose Go.

You can also use Advanced Search that provides additional parameters for your search.

The devices that match the search criteria are displayed under Device Search Results. The corresponding client logs are displayed under View Client Logs.

       4.      From the Device Search Results, choose a device.

The log details corresponding to that device are displayed in the grid below.

       5.      To view the logs in the DOE format, select the required log entry in the grid and choose View Details.

In this case, you can also categorize logs based on Severity, Date and Time, and User. To do this, under View Log Records, select Categorize View and select the required category.

       6.      To view the log file, which is in the XML file format, choose View file.

       7.      You can further filter the selected logs based on your requirement. To do this, choose Additional Logs Filter.