Troubleshooting Messages in the Message Store 

Use

The message store contains all the messages that are received by the Data Orchestration Engine (DOE) for processing. If during the processing of a message, an error occurs and the message is not processed by the DOE, you can reprocess the same from the message store. The message store provides various troubleshooting options using which you can troubleshoot the message and subsequently reprocess the message.

Procedure

You do not need to perform the following steps in a sequence.

       1.      View the troubleshooting information associated with the message.

More information: Viewing Troubleshooting Information for a Message

       2.      View the logs and traces associated with the message.

More information: Viewing Logs and Traces for a Message

       3.      View the restart history of the message.

More information: Viewing the Restart History of a Message

       4.      Compare the contents of the message with the contents of the corresponding message in the CDS.

More information: Comparing the Contents of a Message

       5.      Modify the message based on your requirement.

More information: Modifying the Contents of a Message

       6.      Check the consistency of the message.

More information: Checking the Consistency of a Message

       7.      Reprocess the message.

More information: Reprocessing a Message from the Message Store

       8.      You can also delete the message (if required).

More information: Deleting Messages in the Message Store