If this queue calculation method has been selected as the default setting, a dialog box is displayed allowing you to define a queue for any components of your SAP system.

Otherwise, choose All Components to display this dialog box.

In SAP ERP systems in particular, a variety of software components are installed that are not all active in the system. You can set for inactive components not to be displayed. To do this, select the selection symbol next to the pushbutton with the tooltip Display/Hide Filter and select Hide Inactive Components.

Some software components are divided into subcomponents. The subcomponents are hidden behind the realted main components by default. To show all subcomponents, select the symbol with the tooltip Expand Subcomponent View before selecting the related main component.

You can also set that unused subcomponents are not displayed. To do this, select the selection symbol next to the pushbutton with the tooltip Display/Hide Filter and select Hide Unused Subcomponents.

In the Settings for the Support Package Manager, you can configure standard filter settings. You can set this by selecting the Activate/Deactivate Filters pushbutton. You can branch directly to the standard filter settings using the selection list symbol next to the pushbutton.

In the selection list of the pushbutton Stack XML File, select the option Read from Frontend to upload a stack XML file from your front-end PC. Select the required XML file and confirm your selection by choosing Open. After the upload, the Support Package Manager checks if the selected stack configuration matches your system. If not, an error message appears.

If your current system is included in a Solution Manager landscape and the connection to the Solution Manager is configured (see Solution Manager IMG), the stack configurations calculated in the Maintenance Optimizer for your system can be read directly from the Solution Manager. In this case, choose the Read from Solution Manager option. A dialog box opens, providing a list of configurations in Maintenance Optimizer that are available for your system. Select one and confirm your selection. After the transfer, the Support Package Manager checks if the selected stack configuration matches your system. If not, an error message appears.

If the stack configuration matches your system and the available Support Packages, the Target Package fields of the software components contained in the stack configuration are set to the defined target Support Packages. In the selection lists of these software components, Support Packages that are lower than the target Support Packages required by the stack XML are no longer displayed. However, you can select higher Support Packages. The prerequisite for this is that these packages were uploaded to the system. The target Support Package selection is set to initial for software components that are not represented in the stack defintion and an empty field is displayed. Here you also have the option to select higher target Support Packages from the selection list provided they have already been imported into the system. You can reset your target Support Package selections to the default using the Revoke Target Package function.

The queue is consistent and corresponds completely to the target Support Packages that you have chosen.

The queue is consistent but does not correspond completely to the target Support Packages that you have chosen.

For certain components, the chosen target Support Package levels could not be attained using the calculated queue, or more Support Packages had to be included in the queue for a certain component than selected, to maintain consistency. Variances of this kind are often due to dependencies between Support Packages in different components that do not allow strict compliance with the target Support Package levels that you have chosen. This can happen if you need to include Conflict Resolution Transports (CRTs).

If the system is unable to calculate a consistent queue, it displays an error message to this effect.

You can start by attempting to reduce the package selection. If this proves unsuccessful, you can also attempt to define the queue using a Target Support Package. In this way, you can get detailed information about the error.

The queue is consistent and corresponds completely to the target Support Packages that you have chosen.

The queue is consistent but does not correspond completely to the target Support Packages that you have chosen.

For certain components, the chosen target Support Package levels could not be attained using the calculated queue, or more Support Packages had to be included in the queue for a certain component than selected, to maintain consistency. Variances of this kind are often due to dependencies between Support Packages in different components that do not allow strict compliance with the target Support Package levels that you have chosen. This can happen if you need to include Conflict Resolution Transports (CRTs).

If the system is unable to calculate a consistent queue, it displays an error message to this effect.

You can start by attempting to reduce the package selection. If this proves unsuccessful, you can also attempt to define the queue using a Target Support Package. In this way, you can get detailed information about the error.

If the system has calculated a consistent queue, you can view and check it in detail in the Calculated Queue tab page.

To adjust the queue to your requirements, you can change the target package selection. Then choose Calculate Queue again.