Problem 1

During a support package stack or support package deployment, at the Check Queue wizard step, a component has status REVISE and the following error message is displayed:

Possible Reasons

JSPM has detected the required files at the Specify Queue wizard step and afterwards you have renamed some of them or removed some of them from the global EPS inbox directory.

Solution

If you have accidentally renamed or removed a file, place it in the global EPS inbox directory and go back to the Specify Queue wizard step. JSPM detects the file and you can go on.

If you have intentionally renamed or removed a file, go back to the Select Package Type wizard step. JSPM does not detect the renamed or removed file and you can go on.

Problem 2

JSPM shuts down at the Check Queue wizard step.

In the JSPM_MAIN_<XXX>.LOG file of the current logon session, you can find the following error:

Possible Reasons

It is possible that some of the temporary XML files, whose name contains DataModel, and which are located in the /usr/sap/<SID>/<application server instance name>/j2ee/JSPM/data/variables directory, are not valid.

There is no sufficient JVM memory for saving JSPM internal data in the XML files.

Solution

Increase JSPM JVM memory settings, delete the corrupted XML files, and restart JSPM as described in SAP Note 874123.