Tasks 

Purpose

           

            Below is a list of all underlying functions. Whether the functions are available for a particular task or not depends on the type and category of the task.

To display and review all the tasks assigned to you, choose Tasks.

The Tasks screen in the Universal Worklist (UWL) contains a table that defines your tasks and their priorities. It also specifies who assigned you the task and when the task was sent.

The different categories of sub views are displayed as dropdown options in the iView. All categories that are not empty are displayed with one or two digits after the category.

Editing Tasks

The task list is displayed in tabular format. The tasks in the list come from different sources, for example from an SAP business transaction and from alerts.

You can personalize this view as described in Personalizing the UWL.

To navigate to the detail view, choose the relevant task (under the Subject column).

You can execute various different functions in the detail view of a task. For a list of the functions, see Description of the User Interface.

Displaying Task Details

To display details for a particular work item, you must select the relevant work item in the table. The details are displayed in the area under the task list.

To display the details in a separate window, choose the work item link.

Choose the pushbutton on the far left. When the entry is selected, the pushbutton is also selected and the work item is highlighted.

History Log

To display a list of the actions, select a task and choose Show History. The list is displayed under the task. The list corresponds to the time stamp.

You can display detailed history information for the Business Workflow entries. The main process log and the sub process log are listed. The text for the sub process is displayed in a lighter (grey) color.

Delays when Displaying Attributes

Delays can occur when you display an open or new task for the first time. This delay is intentional and is not a system error. The reason for this is that not all back-end providers can provide all the necessary information to list the entries in the most efficient way. Consequently, additional information is added to the list view when it becomes available.

However, in the detailed description view all information is displayed.

There is always a delay when you display entries from SAP Business Workflow.

Displaying Delayed Attributes

When you log on to the portal and access the UWL, some attributes may not be displayed in the task display. Example: Example: Due Date and/or Sent do not contain any information.

These entries are empty because there are delays when retrieving additional information from the back end. These additional attributes are called in the background; this can take some time.

●      If you select a specific entry, all attributes are filled.

●      If you do not perform an action, the display is automatically refreshed after the time period you specified in the settings (example: 30 seconds or 60 seconds).

For more information, see: Personalizing the UWL Display

●      You can also navigate to a different screen and then navigate back; all attributes will then be visible.

It depends on how many entries are in your task list. If you have a large number of entries (for example, 100 or more), it may take longer than expected to refresh the display for the new entries in the list.