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Procedure documentationSpecifying Fetchaudio Fields Locate this document in the navigation structure

 

You use this procedure to specify the required details for a fetchaudio file for the voice application.

Note Note

The voice application uses a fetchaudio file to play an audio to the caller when the system is busy fetching data from the back-end or Web services.

End of the note.

Prerequisites

You have a fetchaudio file stored in one of the prompts, prompts_speakas or the recordings directories

Note Note

By default, the system displays the file name as fetchaudio_1 and the location as prompts_speakas. However, these files do not exist by default and you have to create them.

End of the note.

Procedure

  1. In the File field, enter the name of the fetchaudio file.

  2. In the Location field, choose the location or directory of the fetchaudio file.