Configuring the Universal Worklist 

The Universal Worklist (UWL) gives users unified and centralized way to access their work and the relevant information in the portal. It collects tasks and notifications from multiple provider systems in one list for one-stop access.

Administration and configuration for the Universal Worklist (UWL) is described in this section.

Integration

UWL is integrated with:

●      SAP NetWeaver Portal

●      Application Server Java (AS Java)

●      Alert Management

●      Knowledge Management Collaboration Recent Notifications

Prerequisites

General Prerequisites

As an administrator, you have full administration rights for the portal and developer rights for the back-end system.

●      Make sure that each user is known to all connected SAP systems as per role requirement (make sure that there is one-to-one mapping between the portal user and the back-end user)

●      If an iView is based on a system object defined in your system landscape, you must assign user permission for the relevant user, group, or role to the system object, as well. User permissions assigned to a system permits the iView to retrieve data from the respective back-end application through the system object at runtime.

●      Each connected SAP system for back-end system has the connection to its respective SAP Internet Transaction Server (ITS)

Overview of Configuration Steps

●      Define your SAP system

●      Create a system alias to uniquely identify the system

●      Define exact settings for technical connections

●      Define how users are mapped

●      Test system connections

●      Add the new system to UWL configuration

●      Register work item types

After full installation and before manual configuration, you can run the wizard-based basic configuration for the Universal Worklist.

Reference Documentation:

For information on how to use the Universal Worklist features, and definitions of key terms on the user interface, see Managing Tasks and Alerts in the Universal Worklist.

Disclaimer

Any software coding and/or codelines/strings included in this documentation are only examples and are not intended to be used in a productive system environment. The code is only intended better explain and visualize the syntax and phrasing rules of certain coding. SAP does not warrant the correctness and completeness of the code given herein, and SAP shall not be liable for errors or damages caused by the usage of the code, except if such damages were caused by SAP intentionally or grossly negligent.