The Voice Kit Elements are the building blocks you use in your voice-enabled application model to perform specific functions.
Entity |
Description |
Settings |
Speak Element
|
Enables audio prompts to be played to the caller |
Creating Audio prompts Creating Breaks |
Listen Element
|
Specifies an interaction based on speech or touch-tone input from the caller |
Creating Audio prompts Creating Breaks |
Route Element
|
Enables branching logic within the model dialog flow |
Defining options in a dialog flow |
Record Element
|
Makes an audio recording of the caller's voice |
Recording input Storing recorded messages with options for playing information back to the caller or keeping statistics |
Transfer Element
|
Passes control (transfers the call) to another telephone number or a URL |
|
Process Element
|
Performs runtime actions, such as assigning variables or managing tables |
Mapping items Defining variables |
VoiceXML Element
|
Allows you to insert VoiceXML code in the application |
Defining user exits for customizing |
Log Element
|
Stores information in the Business Information Warehouse (BI) database, the system log, or the platform log |
Capturing input information |
Connectors are entities you use to define the start and end points of your model.
Entity |
Description |
Start Point |
Defines the start of the component execution |
End Point |
Defines the end of the component execution |
The Event Signals are the entities you use to indicate a transfer of control to and from other events.
Entity |
Description |
Signal In |
Indicates that control of an event is to be transferred to this location |
Signal Out |
Indicates that control of an event is to be transferred from this location |
Jumpword |
Defines a word or phrase that allows the caller to jump to a different part of the application |