Show TOC Start of Content Area

Background documentation Elements and Other Entities  Locate the document in its SAP Library structure

Elements

The Voice Kit Elements are the building blocks you use in your voice-enabled application model to perform specific functions.

Entity

Description

Settings

Speak Element

This graphic is explained in the accompanying text

Enables audio prompts to be played to the caller

Creating Audio prompts

Creating Breaks

Listen Element

This graphic is explained in the accompanying text

Specifies an interaction based on speech or touch-tone input from the caller

Creating Audio prompts

Creating Breaks

Route Element

This graphic is explained in the accompanying text

Enables branching logic within the model dialog flow

Defining options in a dialog flow

Record Element

This graphic is explained in the accompanying text

Makes an audio recording of the caller's voice

Recording input

Storing recorded messages with options for playing information back to the caller or keeping statistics

Transfer Element

This graphic is explained in the accompanying text

Passes control (transfers the call) to another telephone number or a URL

 

Process Element

This graphic is explained in the accompanying text

Performs runtime actions, such as assigning variables or managing tables

Mapping items

Defining variables

VoiceXML Element

This graphic is explained in the accompanying text

Allows you to insert VoiceXML code in the application

Defining user exits for customizing

Log Element

This graphic is explained in the accompanying text

Stores information in the Business Information Warehouse (BI) database, the system log, or the platform log

Capturing input information

Connectors

Connectors are entities you use to define the start and end points of your model.

Entity

Description

Start Point  This graphic is explained in the accompanying text

Defines the start of the component execution

End Point  This graphic is explained in the accompanying text

Defines the end of the component execution

Event Signal Data

The Event Signals are the entities you use to indicate a transfer of control to and from other events.

Entity

Description

Signal In  This graphic is explained in the accompanying text

Indicates that control of an event is to be transferred to this location

Signal Out  This graphic is explained in the accompanying text

Indicates that control of an event is to be transferred from this location

Jumpword

Defines a word or phrase that allows the caller to jump to a different part of the application

 

End of Content Area