Application Configuration Defaults
When you create a voice application, the Event Handlers and Resource Targets listed in the tables below are instantiated automatically.
The audio prompt files associated with these event handlers are available for your use. These files can be copied to the appropriate directories for each application you create.
Event Handlers
Event Name |
Count |
Audio Files |
Text |
Continuation |
listen.nomatch |
1 |
nomatch_first_4 |
Sorry I didn't get that. |
Reprompt |
listen.nomatch |
2 |
nomatch_not_first_6 |
I didn't understand that either. |
Reprompt |
listen.nomatch |
3 |
nomatch_not_first_3 break (180 ms) try_one_more |
I'm still not sure what you said. Try one more time. |
Reprompt |
listen.nomatch |
4 |
noise_line break (180 ms) call_back_to_try break (180 ms) goodbye |
There must be noise on the line. Please call back to try again. Goodbye |
Exit |
listen.noinput |
1 |
(none) |
(none) |
Reprompt |
listen.noinput |
2 |
still_waiting_for_response |
I'm still waiting for your response. |
Reprompt |
listen.noinput |
3 |
last_try |
Last try. |
Reprompt |
listen.noinput |
4 |
not_sure_still_line break (180 ms) call_back_to_try break (180 ms) goodbye |
I'm not sure if you're still on the line. Please call back to try again. Goodbye. |
Exit |
listen.maxspeechtimeout |
1 |
nomatch_first_4 |
Sorry I didn't get that. |
Reprompt |
listen.maxspeechtimeout |
2 |
nomatch_not_first_6 |
I didn't understand that either. |
Reprompt |
listen.maxspeechtimeout |
3 |
nomatch_not_first_3 break (180ms) try_one_more |
I'm still not sure what you said. Try one more time. |
Reprompt |
listen.maxspeechtimeout |
4 |
noise_line break (180 ms) call_back_to_try break (180 ms) goodbye |
There must be noise on the line. Please call back to try again. Goodbye. |
Exit |
listen.help |
1 |
(none) |
(none) |
Reprompt
|
error.data |
1 |
(none) |
(none) |
Event _fatal_error_exit_1 |
error.data.fatal |
1 |
(none) |
(none) |
Event _fatal_error_exit_1 |
error.data.fatal |
2 |
(none) |
(none) |
Event _fatal_error_exit_2 |
error.interna |
1 |
(none) |
(none) |
Event _fatal_error_exit_1 |
error.internal |
2 |
(none) |
(none) |
Event _fatal_error_exit_2 |
error.mediaplatform |
1 |
(none) |
(none) |
Event _fatal_error_exit_1 |
error.mediaplatform |
2 |
(none) |
(none) |
Event _fatal_error_exit_2 |
_fatal_error_exit_1 |
1 |
cant_connect_system break (180ms) sorry_inconvenience break (180 ms) goodbye |
Sorry but I can't connect to the system at the moment. Sorry for the inconvenience. Goodbye. |
Exit |
_fatal_error_exit_2 |
1 |
(none) |
(none) |
Exit |
Resource Targets
Event Name |
Type |
Tokens |
Pattern |
prompts |
Prompts |
All default |
[SERVER][CONTEXT] /prompts/[FORMAT]/ [LANGUAGE]/[VOICE]/ [SUBFOLDER]/[FILENAME][EXTENSION] |
prompts_ speakas |
Prompts |
All default except Context: /voice_resources/ speakas/1.0" |
[SERVER][CONTEXT] /prompts/[FORMAT]/ [LANGUAGE]/[VOICE]/ [SUBFOLDER]/[FILENAME] [EXTENSION] |
grammars |
Grammars |
All default |
[SERVER][CONTEXT] /prompts/[FORMAT]/ [LANGUAGE]/[SUBFOLDER]/ [FILENAME][EXTENSION] |
recordings |
Prompts |
Server: default Context: /SAP_VOICE/ recordings All others: blank |
[SERVER][CONTEXT/ [FILENAME] |