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Use

Various services send notifications to users using communication channels. The sender names that appear in the message headers of those notifications are called channel originators.

When you configure a service that sends notifications, you specify the channel originators that the service uses.

Features

A channel originator applies to a particular channel. If a service uses multiple channels, you may also want to define multiple originators to be used with that service.

Channel Originator Parameters

Parameters

Description

Name

Name of the channel originator.

Originator Address

Specifies the originator address that appears in the message header of the notification.

This must be a valid and active e-mail address.

Channel

Specifies the communication channel .

You can use the standard communication channels that are delivered, such as EMAIL, or your own communication channels.

Ignore the entries INBOX and NULL, since they are no longer used.

 

Activities

To configure a channel, choose System Administration → System Configuration → Knowledge Management → Content Management → Utilities →Channel Originators → Channel Originator.

Note

You have to set up at least one channel originator of the type EMAIL (parameter Channel = EMAIL) so that the system is able to send subscriptions by e-mail.

Example

Name               = subscription.EMAILOriginator Address = Subscription-Service <notificator@company.com>Channel            = EMAIL