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Configuring TracesLocate this document in the navigation structure

Context

If errors occur in SAPconnect when sending or receiving documents, you can set a trace to investigate the cause of the problem.

Procedure

  1. Call SAPconnect administration (SCOT).
  2. Choose Start of the navigation path Utilities Next navigation step Trace Settings End of the navigation path.
  3. In the relevant dropdown listbox, specify Only Switch Trace On/Off for Errors for the areas for which the trace is to be set:

    • Outcome

    • Inbound Channel

    • Global (non message-specific processes)

    • Confirm the dialog box.

Results

The actions in the specified areas are logged. You can display and analyze a trace in the SAP System. In addition, you can store a trace in a file on your PC and, for example, process it further in a spreadsheet program or send it to the SAP Hotline for further analysis when trying to find the cause of an error.

Function

Procedure

Displaying a trace

  1. In the SAPconnect administration choose Start of the navigation path Utilities Next navigation step Select Trace End of the navigation path.

  2. Select a trace using the following criteria:

    • Send Date: Select the date when the message was sent and the trace was created

    • Created by: SAP user that created the trace. With dialog, this is normally the message sender. For batch jobs, the messages are sent by a system user.

    • Trace ID: ID of a trace identifies a trace uniquely.

    A list of the traces that correspond to your selection criteria is displayed.

  3. Select the required trace by double-clicking on it.

  4. You can call further information in the trace display by clicking once on in the column mz.

Loading a trace onto your PC

  1. In the trace display, choose the Local File pushbutton.

  2. Specify the required format and confirm.

  3. Specify a directory and a file name, for example C:\SAPPCADM\Trace0302.htm.

  4. Then choose Create or Replace.