This problem analysis scenario describes the approach in order to investigate and resolve connection errors to the Adobe Document Services (ADS) that are accessed from a Java environment.
When a connection error appears, the following message is displayed and simultaneously written to the Web Dynpro log file with a complete error stack trace:
Service call exception , PDFObjectRuntimeException
The nested exceptions are:
Scenario Type: |
Error analysis |
SAP NetWeaver Component: |
SAP NetWeaver AS, Adobe Document Services |
Validity: |
SAP NetWeaver 7.1 |
Possible Error Sources
Error Source | Analysis |
---|---|
Faulty connection |
Check configuration settings |
Prerequisites
You need to have access to the following systems:
In order to change configuration settings you need the appropriate user rights.
Main Tools
Web Services Navigator
Execution
First of all you should check the general availability of the document services. If this does not solve the connection problem, you have to investigate configuration settings that might be erroneous.
Analysis
Checking by using the Web Services Navigator
You should check the availability of the Adobe document services by calling the Web Services Navigator.
You have to enter the host name and the port number of the AS Java that runs the Adobe document services.
You can ignore the message Required stream: "PDFDocument" not found.
Checking the existence of Adobe document services in inspection.wsil