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Troubleshooting NWDI ConfigurationLocate this document in the navigation structure

Use

If you have completed all steps in this Configuration Guide and still cannot see NWDI software components in Visual Composer, check the log files to try to identify the cause of the problem.

You can view the log files in one of the following ways:

  • If you can access the log folder on the Composition Environment Server file system:

    1. Navigate to the Composition Environment log folder (for example, c:\usr\sap\CE1\J01\j2ee\cluster\server0\log ).

    2. Open the latest defaultTrace and applications log files and check for related exceptions and error messages.

  • If you cannot access the log folder on the Composition Environment Server file system:

    1. Open SAP NetWeaver Administrator on your SAP NetWeaver Composition Environment server ( http://<hostname>:<port>/nwa ).

    2. Choose Availability and Performance Management and then click Log Viewer .

    3. In the Show dropdown list, select General View and SAP Logs (Java) .

    4. Check for related exceptions and error messages.

    For general information about the log viewer, see Log Viewer .

The cause of the problem may be one of the following:

  • User credentials on the NWDI server are insufficient.

  • SSO is not configured correctly.

  • The Destination SLD host is unreachable. Check that SLD URL is correct; sometimes a different SLD path is required. Additionally, you may need to enter the fully qualified host name, i.e. pwdf1234.wdf.sap.corp instead of pwdf1234. You can also try registering the host name and IP address in the server hosts file of the Windows operating system.