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Resetting the Error Status of DocumentsLocate this document in the navigation structure

Use

You use the Reset Failed States function to reset the error status of documents.

The queue server has a count for each document that specifies how many times it has repeated a processing step. An upper limit for repeating processing steps is defined in the queue parameters. If this upper limit is reached, the document receives an error status and is no longer processed. Resetting the error status triggers processing again.

Features

The table below gives an overview of the error statuses that you can reset and the effects of the function.

Error Status

Purpose

Effect of Resetting the Status

Preprocessing failed

The preprocessor could not preprocess the document. This might be because it could not resolve the URI or because the document contains no readable text.

The document receives the status To Be Preprocessed.

The preprocessor then repeats the preprocessing immediately.

Indexing failed

The queue server could not trigger indexing of the document.

The document receives the status To Be Synchronized.

When the start condition of the queue is next met, the queue server triggers indexing again.

Optimization failed

The index server could not optimize the document.

The document receives the status To Be Optimized.

When the start condition of the queue is next met, the queue server triggers optimization again.