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Use

Channels are communication protocols used for sending information to users. Currently, they are used by the notificator service for sending notifications, and by the Send To function provided in the Details dialog box for sending documents.

You can use the following types of channels:

  • E-mail channel

    The user receives information by e-mail.

  • SMS channel

    The user receives information by SMS on his or her GSM mobile telephone.

Features

In order to use channels, you must have configured them correctly. The following table lists the parameters for the respective channels.

E-Mail Channel Parameters

Parameter

Required

Description

Server

Yes

E-mail server used to send notifications by e-mail.

Type

Yes

Specifies the e-mail protocol used.

The default is SMTP .

User

No

User that accesses the e-mail server.

The default setting is that no user is specified.

The specification of a user is dependent on the configuration of the e-mail server. This means that anonymous access on authentication can be switched on for some e-mail servers. If this is the case, no user or password must be entered.

Password

No

User password.

The default setting is that no password is specified.

Override mail.smtp.sendpartial

No

Specifies whether e-mails are sent if the recipient list contains invalid addressed.

Not set: The value of the mail.smtp.sendpartial property in the Java Virtual Machine is used.

Yes and No overwrite the setting of the mail.smtp.sendpartial property for the Java Virtual Machine.

No: If there are invalid addresses in the list of recipients, no e-mails are sent.

Yes: If there are invalid addresses in the list of recipients, e-mails are sent to the valid addresses on the list.

Example: E-Mail Channel Configuration

Server   = exchange.company.comType     = SMTPUser     = valid_userPassword = *****Override mail.smtp.sendpartial = Yes

Note

If you want to use a different SMTP port, you must specify it in the smtp.port property for the Java Virtual Machine.

SMS Channel Parameters

Parameter

Required

Description

Field

No

Determines the structure of the e-mail for the SMS gateway.

Possible entries are: to, and subject

If you select to, the To e-mail field comprises prefix, mobile telephone number, and gateway.

If you select subject, the To e-mail field contains the gateway and the Subjecte-mail field comprises prefix and mobile telephone number.

For example:

Prefix  = Number= Gateway = sms@smtp.server Mobile  = ++49123456789

If you select to: To         = Number=++49123456789sms@smtp.server Subject = …

If you select subject: To         = sms@smtp.server Subject = Number=++49123456789

The default is subject.

Style

No

Definition of the MIME type of the message.

The default is text/plain.

Gateway

No

E-mail address of the SMS gateway.

The default setting is that no gateway is specified.

Password

No

User password.

The default setting is that no password is specified.

Prefix

No

Prefix used for the e-mail address or subject.

The default setting is that no prefix is specified.

Server

Yes

Specifies the e-mail server that sends the message and forwards it to the SMS gateway.

User

No

User that accesses the server.

The default setting is that no user is specified.

Example: SMS Channel Configuration

Field   = subjectFormat  = text/plainGateway = notificator@company.comPrefix  = WCMServer  = exchange.company.com

Activities

To configure a channel, choose Content Management → Utilities → Channels.

After configuring the channels, you have to set up the channel originators .

  • In the notificator service configuration, choose the entries required in Channels and Originators. For more information, see Notificator Service .
  • In the subscription service configuration, choose the channel originator in Originators. For more information, see Subscription Service .