Service Providers

This option allows you to create, edit, view, and delete service providers.

Service providers are automatically configured when the Collaboration is installed or a new SCF Connector is loaded into the portal.

Select the link Service Providers (n).

The screen shows a table labeled Service Providers at the top, and buttons in a list at the bottom, labeled New, Duplicate, Edit, View, and Delete.  The column labels are:

• Unique ID  ‑ the unique identifiers for the listed service providers.
• Requires User Mapping - user mapping is required for a service provider, if no SSO (Single Sign On) solution exists, such as when WebEx is a service provider.  See Configuring User Mapping .
• Invitation Dispatchers - the way the invitations to Synchronous Collaboration Framework (SCF) sessions (like for example WebEx) are dispatched.
• Additional parameters - additional parameters as required by the provider.
  Note

  If tracking codes are required for WebEx, they should be entered in the following form: TC07=test&TC08=abc&TC09=123.

• Name of the Portal Component for the Connector- the name that associates the SCF EAR file with the connector.
• URL - the location of the service provider.  This location must be the complete path of the service provider's server.
•  

All of the above properties are configured by default.  Only the URL property must be configured.

See section, Edit an Existing Service Provider, for further details.

Adding a New Service Provider

1. To add a new service provider, select the New button. 

   The New "Service Providers" panel appears.

2. Enter information into the text fields as required to define the new service provider.
   • Unique ID:  The entry in this field must be a short, but unique identifier of the service provider.
     Tip

     RTC

     SAP's Real Time Collaboration. It is a default service provider which provides the service type, Application Sharing.

     WebEx

     A web-based online communication service that integrates voice, video and data.  It is provided by WebEx Communications, Inc.

   • Requires User Mapping.  One of two values are possible: True or False.

     The default is False, indicating that no user mapping is required. Choose True if user mapping is required.

     Tip

     True is set for the WebEx service provider, because mapping of the user's log-in ID and password are required by the user's WebEx account.

     Note

     One system is required for each service provider that requires user mapping.  If the system already exists, another must not be created.

   • Invitation Dispatchers - configure the dispatch of invitations to SCF sessions.
   • Additional parameters. Additional parameters as required by the provider.
     Note

     If tracking codes are required for WebEx, they should be entered in the following form: TC07=test&TC08=abc&TC09=123.

   • Name of the Portal Component for the Connector: This field holds the name of the portal component that is an SCF connector. 
     Tip

     com.sap.netweaver.coll.appl.sync.RTCConnector

     com.sap.netweaver.coll.appl.sync.WebexConnector

   • URL: This field holds the location of the service provider.  This must be the complete path.
     Tip

     https://sapportalseval.webex.com

     URL of the WebEx evaluation microsite, and must always be a secure https site.

3. Select the OK button to finish the service provider configuration and return to the Service Providers display window. 

Creating a New Service Provider by Duplicating an Existing Service Provider

Use the Duplicate button to make a new service provider.  Insert a check in the box next to an existing service provider. This button duplicates the existing service provider definition that is checked.  This allows you to perform the configuration edit on only those fields or portions of fields that are different. 

1. Enter information into the text fields as required to define the new service provider.  See section Adding a New Service Provider for a description of the fields.
2. Select the OK button to finish the service provider configuration and return to the Service Provider display window. 

Edit an Existing Service Provider

Use the Edit button to change parameters of an existing service provider.  Insert a check in the box next to an existing service provider, and then select the Edit box.  Upon installation or the loading of a new SCF Connector, the URL property must be modified.

1. Enter information into the text fields as required to define the new service provider.  See section Adding a New Service Provider for a description of the fields.
2. Select the OK button to finish the service provider configuration and return to the Service Provider display window. 

View Parameters of an Existing Service Provider

With an existing service provider checked, use the View button to look at the parameters.  Select the OK button to return to the Service Provider display window.

Delete an Existing Service

With an existing service provider checked, use the Delete button to remove an existing service provider. Select the OK button to the Service Provider display window.