Lotus Domino Connectivity Troubleshooting

Error number

Solution

GW-LOT-001

An exception occurred when reading the response sent by Domino. The response from the Domino server was not complete. This can occur for the following two reasons:

1.   The Domino server, or the HTTP service on the Domino server, was restarted.

2.   The response from the Domino server could not be read due to network problems.

Launch http://<hostname>:<port>/<servletDirectory>/CalendarServlet in the browser to check the connectivity.

GW-LOT-002

No protocol was specified when you created the Lotus transport. Check the specification and specify a protocol that the Domino server supports. Only HTTP and HTTPS protocols are supported.

For more information, see Creating a Lotus Transport .

GW-LOT-003

The Domino server is down or cannot be reached.

Launch http://<hostname>:<port>/<servletDirectory>/CalendarServlet in the browser to check the connectivity.

GW-LOT-004

The protocol specified when you created the Lotus transport is incorrect. Check the specification and specify a protocol that the Domino server supports. Only HTTP and HTTPS protocols are supported.

For more information, see Creating a Lotus Transport .

GW-LOT-005

Some of the configuration parameters have not been defined for this transport. Check the transport configuration you created and update the parameters accordingly.

GW-LOT-006

The port for connecting to the Domino server was not specified correctly when you created the Lotus transport. Check the port on which the virtual directory exists on the Domino server, and update the transport accordingly

GW-LOT-007

The port for connecting to the Domino server was not specified when you created the Lotus transport. Check the port on which the virtual directory exists on the Domino server, and update the transport accordingly.

GW-LOT-008

The URL constructed from the information specified when you created a Lotus transport in the Lotus transport configuration resulted in an error.

Launch http://<hostname>:<port>/<servletDirectory>/CalendarServlet in the browser to check the settings and update the configuration of the Lotus transport accordingly.

GW-LOT-009

The Domino server specified when you created a Lotus transport in the Lotus transport configuration is either incorrect or cannot be reached.

Launch http://<hostname>:<port>/<servletDirectory>/CalendarServlet in the browser to check the connectivity, and update the configuration of the Lotus transport accordingly.

GW-LOT-010

The user credentials passed for authentication are incorrect or were not specified.

GW-LOT-011

No default Domino server has been configured for this transport.

Launch http://<hostname>:<port>/<servletDirectory>/CalendarServlet in the browser to check the connectivity, and update the configuration of the Lotus transport accordingly.

GW-LOT-012

The Domino server name has not been configured for this transport.

Launch http://<hostname>:<port>/<servletDirectory>/CalendarServlet in the browser to check the connectivity, and update the configuration of the Lotus transport accordingly.

GW-LOT-013

The Groupware manager has not been initialized for Lotus. This transport has failed. Check for errors logged when the portal was started up.

GW-LOT-014

The XML generated by the Lotus Servlet component is not well formed.

GW-LOT-015

The virtual directory was not configured correctly when you created the Lotus transport. Launch http://<hostname>:<port>/<servletDirectory>/CalendarServlet in the browser to check the connectivity.

GW-LOT-018

The user attempted to modify an instance of a recurring appointment. This feature is not supported. Use native clients to do this instead.

GW-LOT-019

This error can occur for the following two reasons:

1.   The e-mail address specified in the LDAP mapped for the portal is invalid or was not recognized by the Domino server.

2.   The e-mail address for one or more users returned by the Domino servlet has an invalid form. Check for errors logged.

GW-LOT-020

The configuration for this transport was not initialized. Check for any error messages logged during the start-up and take any necessary action.

GW-LOT-021

The user attempted to create a multi-day appointment. This feature is not supported by Domino.

GW-LOT-022

The user attempted to create an all-day appointment. This feature is not supported by Domino.

GW-LOT-023

The user attempted to change an all-day event or an appointment to a meeting request (or vice versa). This feature is not supported by Domino.

GW-LOT-024

The e-mail server in the user credentials specified in user mapping is not correct for the user currently logged on. Change the e-mail server to one of the servers configured in the Lotus transport.

GW-LOT-025

The single sign-on connection to the Lotus server failed. Check the following:

1.   Is this portal user mapped to one of the Lotus users on the Domino server?

2.   Are there multiple Lotus users for the same portal user?

GW-LOT-026

The Domino servlet threw an exception when trying to process the user request.

Check for errors logged.

GW-LOT-027

The Domino servlet threw an exception when trying to read the data from Domino.

Check for errors logged.

GW-LOT-028

The user credentials specified in user mapping are not correct for the user currently logged on. Check and update the user credentials. The following are valid formats for usernames:

1.   User name

1.   Short name/user ID

2.   Internet address

The user name, short name/user ID and internet address can all be found in the record of the user in question.

For more information, see Mapping Your User in the Groupware user guide.

GW-LOT-029

The user attempted to create an all-day event with recipients. A meeting request cannot last all day. This feature is not supported by Domino