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Object documentation Response Times: Rough Guide  Locate the document in its SAP Library structure


The following times provide you with an overview of the optimal response times in your SAP system. You can display the current workload overview for your system with the workload monitor.

Proportions of the Response Time

Performance Data


Average response time

Around 1 second (dialog), < 1 second (update)

Average CPU time

Around 40% of the average response time

Average wait time

< 1% of the average response time

Average load time

< 10% of the average response time

Average database time per dialog step

Around 40% of the average response time


-         The operating system can affect these values by up to around 10%.

-         The ratio of the CPU time to the total time should not fall under 5%. A smaller proportion could mean that there is an input/output bottleneck or that a database overload has caused long wait times.

-         The average response times for dialog transactions (online transactions) should not be more than a second, since a higher value would strain the patience of the user too much.

Times for Database Access

Database Access


Direct read

< 10 ms

Sequential read

< 40 ms


> 25 ms

Possible Causes of Bad Response Times

High Value For

Possible Causes

DB request (Change/Comm.)

Problems with database or index

Load time

·        Buffer too small

·        Transports to the productive system

Wait time

·        Insufficient work processes

·        Inactive update

·        Incorrect operation mode

·        Locked tasks

·        Long-running transactions


-         In a database system that is functioning properly, the times for direct reads and changes should not be more than 10 milliseconds.

-         The time for sequential reads should not be more than 30-40 milliseconds.

This graphic is explained in the accompanying text Workload Monitor start page


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