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Procedure documentationAgent Instance: Displaying Messages

 

In the PCo Management Console, you can display the following notification messages:

  • Queued messages

  • Bundled notification messages

  • Messages that cannot be delivered

  • Expired messages

Procedure

Displaying Queued Messages

  1. On the Plant Connectivity Management Console screen, select an agent instance, click on the Queued Messages tab, and choose the Refresh pushbutton.

    All the notification messages that are currently queued are displayed on this tab. If PCo does not succeed in sending a notification message, the message is displayed on this tab with entries in the Last Attempt and Current Attempt columns. Since this list is not updated automatically, you need to choose the Refresh pushbutton.

    Caution Caution

    The entries in the Last Attempt and Current Attempt columns are only up-to-date if the agent is running or has paused. If the agent has been stopped, the entries are not up-to-date.

    End of the caution.

  2. Click on Display to display the details for a notification message.

  3. If you choose the Delete All pushbutton, you can remove a notification message from the queue.

Display Messages for Bundling

If you have activated message bundling on the Message Delivery tab, PCo bundles multiple individual messages into one bundled notification message. (See:Message Bundling and Notification: Message Delivery Tab.) To be able to display the messages that are to be bundled, do the following:

  1. On the Plant Connectivity Management Console screen, select an agent instance, click on the Messages for Bundling tab, and choose the Refresh pushbutton.

    PCo displays all the notification messages that are to be bundled into one larger notification message.

  2. To send one or more notification messages manually, select the message or messages and choose the Send All pushbutton.

  3. To delete the notification messages, choose the Delete All pushbutton.

Displaying Message Failures

  1. On the Plant Connectivity Management Console screen, select an agent instance, click on the Message Failures tab, and choose the Refresh pushbutton.

    PCo displays all notification messages that could not be sent, even after multiple attempts.

  2. To send one or more notification messages manually, select the message or messages and choose the Resend All pushbutton. To delete the notification messages, choose the Delete All pushbutton.

Displaying Expired Messages

  1. On the Plant Connectivity Management Console screen, select an agent instance, click on the Expired Messages tab, and choose the Refresh pushbutton.

    PCo displays all notification messages that could not be sent and that have exceeded the predefined Lifetime.

  2. Select a message and choose the Delete All pushbutton.