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Process documentationConfiguration of Message Board and Messaging Parameters Locate this document in the navigation structure

 

You can use this process to configure Message Board and related messaging functions.

Process

  1. In Activity Maintenance, you review or define activities of the Process Workflow Manual Activity and Process Workflow Automatic Activity types. You review rule settings of the process workflow activities (see Process Workflow).

  2. In Process Workflow Maintenance, you review or define process workflow templates (see Process Workflow Maintenance).

  3. In Message Type Maintenance, you review or define message template (see Message Type Maintenance).

    Recommendation Recommendation

    Contact your SAP representative if any changes to the process workflow activities, process workflows, and message types are required.

    End of the recommendation.

  4. In Activity Maintenance, you review or configure Message Board Selection Panel (MESSAGE_BOARD_PANEL) and Message List (MESSAGE_BOARD_LIST).

  5. In POD Maintenance, you review or configure Message Board to be run as a standalone POD or as part of another POD (Operation or Work Center PODs). You assign Message List (MESSAGE_BOARD_LIST) to a fixed, popover, or popup layout area.

  6. If you want to send E-mail notifications, you do the following in System Rule Maintenance, in the System Setup group:

    • Enter the SMTP mail server for sending messages for the Mail Server system rule.

    • Enter the E-mail address to be used as the sender's E-mail address when messages are sent from within the system for the Source Mail Address system rule. If left blank, the default value is ALARMING

      For more information, see System Setup Rules.

    You must also enter valid E-mail addresses of the recipients on the Notification tab page of Message Type Maintenance.

  7. If you want to make real-time message notifications available to an operator in the Production Operator Dashboard (POD), you do the following:

    • In POD Maintenance, on the Main tab page, in the Real-Time Message Display field, you select Icon (see Setting Up Operation and Work Center PODs).

    • In Message Type Maintenance, you define what message types you want to appear in the POD's Real-Time Message Display by selecting the POD Notification checkbox (see Message Type Maintenance).

    • In System Setup Maintenance, you verify the setting of rted.polling.period.seconds (Real-Time Message Display polling period in seconds). The period should be short in order not to delay the display of real-time messages to the Real-Time Message Display (RTMD) list.

    Note Note

    The Message List (MESSAGE_BOARD_LIST) must be assigned to a fixed, popover, or popup layout area of the POD.

    End of the note.

  8. If you want a user to view and process messages in the Message Board POD, you do the following in Message Type Maintenance:

    • Choose or configure the message template with a process workflow

    • Configure the message to be closed automatically when the process workflow for the message is complete by selecting the Auto Close On Process Workflow Completion checkbox and enabling the Auto Close Message by the System process in Background Process Execution (see Background Process Execution), or

    • Configure the message to be closed automatically in a defined time period by selecting the Use Auto Close Interval checkbox

      Recommendation Recommendation

      Do not select both the Use Auto Close Interval and Auto Close on Process Workflow Completion checkboxes for the same message type.

      End of the recommendation.

    • Set the message to the Enabled status

  9. If you want a user to be required to enter a reason why a message is being closed, you do the following:

    • Define corrective action codes for message types in Reason Code Maintenance (see Reason Code Maintenance)

    • Specify that a corrective action code is required to close a message type in Process Workflow Maintenance using the Log Codes (LOG_CODES) activity as a part of the process workflow

  10. If you want the system to send real-time warning messages, in Real-Time Warnings Maintenance, you enter yield processing and consecutive identical nonconformance criteria, and assign a message type. The system sends real-time warning messages if these criteria are not met (see Real-Time Warnings Maintenance).