The workflow system user (typically WF-BATCH) processes background tasks of MDG. Therefore, this user needs to have the required MDG authorizations. Assign the PFCG role SAP_MDG_WF_ADM to the workflow system user in transaction SU01. For more information, see SAP Note 1650993.

Create event type linkages for the business object BUS2250 (MDG Change Request) as described in Customizing activity Activate Type Linkage under  General Settings Process Modeling Workflow .

To assign processors to change request types and change request steps, decide on the possible agents of the MDG workflow tasks in general. In Customizing activity Configure Workflow Tasks under  General Settings Process Modeling Workflow assign specific agents from your organizational plan to each dialog task. In the attributes pop-up of each dialog task, select to whom processors may forward a respective work item. Instead of assigning specific possible agents to a dialog task, you can also classify a dialog task as general task, so that a work item can be executed by any user. All users in the list of possible agents that are also assigned as processors of a change request step, are selected as the agents at runtime and will receive the work item. Make the settings for all dialog tasks of the application component CA-MDG-AF and the respective components of the MDG application that you use.