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 Master Data Governance for Customer

 

Technical Data

Technical Name of the Business Function

MDG_ERP_CUSTOMER_1

Type of Business Function

Enterprise Business Function

Available From

SAP enhancement package 6 for SAP ERP 6.0 (MDG_APPL 606)

Technical Usage

Central Applications

Application Component

MDG Customer (Central Parts) CA-MDG-APP-CUS

Required Business Function

Master Data Governance, Generic Functions 2 MDG_FOUNDATION_2

You can use this business function to govern customer data and to replicate the customer master data to different client systems.

Integration

The business function Master Data Governance for Customer on Client (ERP) (MDG_CUST_ERPCLIENT_1) provides features for a decentralized customer master data governance. It enables you to search and compare corresponding data on the hub system, when you create or change customer master data on a client system.

Prerequisites

  • You have installed the following components as of the version mentioned:

    Type of Component

    Component

    Required for the Following Features Only

    Software Component

    MDG_APPL 606

    SAP_APPL 606

    MDG_FND 731

    SAP_BS_FND 731

    Portal Content

    • Business Package for Common Parts 1.61 BPERP5COM

    • Business Package Technical Information 1.61 BPERP_TECINF

    • Business Package for Financial MDM 1.61 BPERPFINMDM

Note Note

If you want to use MDG business functions with active Industry Solutions on the same system, check SAP note 1690202Information published on SAP site.

End of the note.

Caution Caution

If you activate this business function, MDG-C requires that you use ALE inbound processing for initial load. In this case, standard ALE inbound processing is not available any longer.

End of the caution.

Features

  • The mass data load enables you to extract data from client systems and to upload this data into the master data hub. The extraction of customer and business partner data from CRM and ERP systems throughout different releases is supported - in the case of the present release using SOA services, in the case of previous releases by using the existing functions, for example IDocs.

  • Within the governance process change requests are used to control the creation and change of a customer. While the customer data is stored temporarily in the staging area, the change requests are forwarded automatically to a master data specialist for a revision. As soon as the change request gets approved the new customer master data is stored in the master data tables.

  • The governance process includes a duplicate check using SAP BusinessObjects Data Services or third party tools to avoid the creation of duplicates and it supports data enrichment and data validation.

  • The Customer Governance work center enables access to the functions via the SAP NetWeaver Business Client and the SAP Enterprise Portal.

  • The following PFCG roles are delivered:

Constraints

  • Master Data Governance for Customer neither supports time dependency for central data and address usages nor time validity for addresses and bank details. Therefore, it cannot run on clients using SAP Business Partner with time dependency and time validity for other purposes.

  • Master Data Governance for Customer only supports the reuse of certain field modification criteria. In addition, the system only considers the customizing of required fields. It is not possible to hide or display fields only within the Master Data Governance for Customer user interface.

You can run the solutions Master Data Governance for Customer and Master Data Governance for Supplier on the same system, if you activate the two business functions Master Data Governance for Customer and Master Data Governance for Supplier on Hub (ERP) in parallel.

However, it is not possible to use the business function Master Data Governance for Customer exclusively with the business function Master Data Governance for Supplier (MDG_ERP_SUPPLIER, SAP enhancement package 5 for SAP ERP 6.0, SAP_APPL 605). You either additionally have to activate the successor Master Data Governance for Supplier on Hub (ERP), or you have to run Master Data Governance for Customer and Master Data Governance for Supplier on two separate systems.