Amadeus
As the AMADEUS Global Travel Distribution reservation system is connected to SAP Travel Planning, the AMADEUS-specific function AMADEUS Interface Record (AIR) is available for offline synchronization.
Offline synchronization has the following advantages:
A constant synchronization of the PNR is guaranteed using AIR. A renewed call of the travel plan to trigger the synchronization with the data in the reservation system is no longer necessary.
Using the AIR it does not matter that a PNR can not be called in the connected reservation system after three days have elapsed. There are thus no time restrictions for the synchronization of a travel plan.
There is no authorization problem for bookings created externally: If a PNR has been created for an employee by a sales office unknown to the SAP system (that is, external to the SAP system, such as a travel agency) the SAP Travel Planning sales office does not have the authorization to read/edit this booking. A travel plan can not be created from such a booking. This authorization problem does not exist for the AIR offline synchronization if the SAP Travel Planning sales office is stored in a FC element in the externally created PNR.
Þ The SAP Travel Planning data allows accurate reporting. As information about the externally created or externally modified bookings can be included, the SAP Travel Planning reporting data is comprehensive and reliable.
Prerequisites
Software prerequisites
To carry out the AIR import, you must install the AMADEUS ProPrinter® function. This software is available free of charge via the Internet (http://service.sap.com/tm-downloads) or is delivered (also free of charge) with the installation of the AMADEUS Gateway software. The ProPrinter® must be installed on the same server as the RFC server.
Customizing prerequisites
The AIR (AMADEUS Interface Record) is created based on a ticket: Once a ticket has been issued, the reservation system sends the AIR to the sales office that created the travel plan and therefore also the PNR. An up-to-date AIR containing the necessary price and travel information is created each time the PNR is modified.
You specify the processing types of the sales offices in the implementation guide (IMG) for Travel Management under Travel Planning ® Master Data ® Technical Control Parameters for Travel Planning ® Sales Offices ® Specify processing types of operating sales offices.
If the processing type Settlement is stored there for an office ID, the system takes this as the relevant SAP Travel Planning sales office.
If there is no office ID for Settlement but only for Booking, this office ID is identified as the correct sales office by the system.
If there is no office ID for booking either, an offline synchronization of externally created bookings is not possible in SAP Travel Planning. In this case only external modifications of the PNR can be processed in the SAP system.