Entering content frameFunction documentation Canceling/Deleting a Travel Service (Travel Manager) Locate the document in its SAP Library structure

Use

Depending on the reservation status of the flights, hotel rooms, car rentals and rail trips, you can cancel or simply delete items from the travel plan.

You can delete request items with the status open, that is, items for which you have not yet made an exact service selection or booking.

Once a travel service has been selected or booked you must cancel it and confirm the cancellation so that this cancellation be transferred to the connected reservation system.

You can cancel car rental offers and flight reservations at any time, as long as no ticket has been issued. After a ticket has been issued, cancellation fees maybe incurred. You can find out about any possible fees from your travel agency.

If you have opened a travel plan in editing mode, you will find information here about the cancellation and rebooking conditions of the travel services booked.

Procedure

Deleting

To delete an open travel request from a travel plan:

  1. Select the relevant detail window by clicking the request.
  2. Choose This graphic is explained in the accompanying text Delete. - with quickinfo Delete Request (Shift +F9).

Canceling

To cancel a selected (status requested) or booked (status reserved or reserved and confirmed) travel request:

  1. Select the relevant detail window by clicking the request.
  2. Choose This graphic is explained in the accompanying text Cancel.
  3. Confirm the reversal.

Now save the travel plan.

The cancelled travel service still appears in the list of requested travel services with the status open. If you want to use the same travel service for a different time period, enter the changed data and choose Query again.

 

 

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