Entering content frameProcedure documentation Canceling/Deleting Travel Services (Planning Manager) Locate the document in its SAP Library structure

Use

Depending on the reservation status of the flights, hotel rooms, car rentals and rail trips you can cancel or simply delete items from the travel plan.

You can simply delete request items with the status open, that is, items for which you have not made an exact service selection or booking.

Once a travel service has been selected or booked you must cancel this and book/confirm the cancellation so that it can be transferred to the connected reservation system.

You can cancel car rental and flight reservations at any time, as long as no ticket has been issued. Only after a ticket has been issued can possible cancellation fees be incurred. You can find out about these fees from your travel agency.

If you have opened a travel plan in editing mode, you will find information here about the cancellation and rebooking conditions of the travel services booked.

Travel service category

Cancellation/Rebooking conditions

Flight

  1. Choose This graphic is explained in the accompanying text Fare with Quickinfo Determine Airfare (Ctrl +F1) ® This graphic is explained in the accompanying text Details
  2. Expand the required item with This graphic is explained in the accompanying text (Expand). The information relates to a cancellation made AFTER a ticket has been issued.)

Hotel

  1. Select an item from the overview with a click.
  2. Choose This graphic is explained in the accompanying text Hotel. - with Quickinfo Hotel Information (F1)

Procedure

Deleting

To delete an open travel request from a travel plan:

  1. Select the relevant detail window by clicking the request.
  2. Choose This graphic is explained in the accompanying text Delete. - with Quickinfo Delete Request (Shift +F9).

Canceling

To cancel a selected (status requested) or booked (status reserved or reserved and confirmed) travel request:

  1. Select the relevant detail window by clicking the request.
  2. Choose This graphic is explained in the accompanying text Cancel.
  3. To confirm the cancellation, choose This graphic is explained in the accompanying text Book - with Quickinfo Book Travel Plan (Ctrl+F11).
  4. To save, choose This graphic is explained in the accompanying text Save - with Quickinfo Save (Ctrl+S).

The system automatically deletes the canceled travel request from the overview of request items in Planning Manager.

 

 

Leaving content frame