Show TOC

Setting Alert NotificationLocate this document in the navigation structure

A nonadministrative SAP IQ Cockpit user can set an email address for notification.

Prerequisites

  • The email server and port must be configured to enable email notification. See Configuring the E-mail Server.
  • At least one notification email address must be defined by an administrative user before a nonadministrative user can enter an email address.

  • A technical user account exists.

Context

Once set, notification is sent when any enabled alert is triggered. You cannot select specific alerts for notification (for example, notification sent for a Resource State alert, but not a Total CPU Usage alert). You can also elect to be notified if an alert is not resolved before its escalation period has expired.

If a nonadministrative user modifies the email address, the modified address is appended to the notification list, but the original email address is not removed. It must be manually removed by an administrative user. If only a notification check mark is changed, administrative user action is not required; the email address is automatically added to or removed from the notification list. It is the responsibility of the nonadministrative user to notify the administrative user of the change.

If an administrative user modifies a nonadministrative user email address, the notification check marks become deselected on the Notify page of the nonadministrative user, and the email address does not reflect the address change. However, the nonadministrative user does receive email notification using the modified address.

SAP IQ Cockpit validates the format of the email address but not the address itself. The Apply button is unavailable when the format of an address is invalid.

Each managed system must have its own notification email addresses defined; notification addresses are specific to the managed system, not SAP IQ Cockpit.

Note An administrative SAP IQ Cockpit user can set additional notification parameters. See Managing Alert Notification Settings.

Procedure

  1. In SAP IQ Cockpit, click the ALERT tab.
  2. Click NOTIFY.
    Note When you click the ALERT tab for the first time in the current session, there may be a delay before the NOTIFY option appears.
  3. Type an email address for alerts.
  4. Specify the type of notification to receive:
    Option Description
    Alert notifications Select to receive alert notifications.
    Escalation notifications Select to receive escalation notifications.
  5. Click Apply, and wait for notification changes to update.