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The Alert Monitor page displays a dynamically updated list of active alerts, which can be resolved by entering a resolution description.

Active alerts for all priorities display by default, sorted by priority (high to low).

For the current session, you can:
  • Display for all alerts or only those resolved
  • Filter by priority
  • Sort by various parameters in ascending or descending order. You cannot subsort the list.

Each alert remains on the Alert Monitor page until it has been resolved.  The alert record indicates its original timestamp and the age field is updated to reflect the amount of time elapsed since the alert was initially triggered.

Active alerts appear in color, with a status of Active. When the condition that triggered the alert is resolved, and the KPI returns to the expected range, the system automatically changes the status of the alert to Resolved and creates a resolution record. Resolved alerts appear in grey. SAP IQ Cockpit stores details on the last 10 resolved alerts for each KPI. You can also manually change the status of an alert, but if the KPI has not returned to the expected range, the alert reappears.

To manually change an alert status, click Resolve, enter a mandatory description, and click Finish.
Note The Finish button is unavailable until a description is entered.
Once set to resolved, an alert status cannot be changed. The resolved alert disappears if Active Alerts Only is selected; otherwise, the alert turns grey, but remains visible.

Select Resolved Alerts Only or All Alerts to view resolved alerts.