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The analytical app displays the Key Performance Indicator (KPI) Delayed Deliveries (Total). You can display the deliveries that are delayed (arrived and in transit) as a percentage of all deliveries. The deliveries are part of the SAP Event Management visibility scenario Deliveries in LTL_Shipment, (less than truck load delivery).

Key Features

  • Calculation rules: The query delivers as a percentage of the total number of deliveries, the delayed deliveries in LTL_Shipment (SAP Event Management visibility scenario) that meet the following conditions:

    • transportation status 'ARRIVED' and the expected event POD (proof of delivery) is either not yet reported and overdue (expected event date and time has passed), or reported late (actual event date and time for the event POD is later than expected event date and time), or

    • are in transit (Transportation status 'IN_TRANSIT') and either the Delivery-Status is 'DELAYED' or the expected event POD is not yet reported and overdue (expected event date and time has passed)

    In addition several attributes and dates are given for a possible drilldown.

  • Generic drill down: DelayedDeliveriesPercent_SUM

    For more information about available filters, see App Implementation: Delayed Deliveries (Total).

  • The business benefit of this KPI is that it provides a clear picture of your deliveries that either have arrived late at their destinations or are likely to arrive late.

System Landscape Requirements

The app consists of front-end components and back-end components. The back-end and the front-end components are delivered in separate products and have to be installed in a system landscape that is enabled for SAP Fiori.

SAP Smart Business Product

SAP Smart Business for event management 1.0

Contains Virtual Data Model (VDM)

SAP HANA Analytics for EM 1.0

SAP Business Suite Product

SAP Event Management 9.0 SPS07

For more information about the system landscape to run SAP Smart Business cockpits, see Installation.

Component for Customer Incidents

Analytics based on HANA DB (SCM-EM-VDM)