New/Enhanced Key Features | New: Navigation to the customer credit account in SAP ERP For the issue type Resolve Credit Block in Sales Orders and Resolve Credit Block in Deliveries, with Open In you can now navigate to the SAP ERP system to display the customer credit account (transaction FD33). This gives you the possibility to analyze the financial situation of the customer and to decide for example, wether you release the credit, even though a credit block exists. Issue Type Resolve Incomplete Data in Deliveries (DE03) You can now analyze incomplete data in deliveries. You can contact an expert that can help you to provide the missing information. You can display the header with completeness indicators and information on delivery and shipping. You can display items with item details and additional information such as delivery quantities. To solve issues with incomplete data in deliveries, you have to do this in the SAP ERP system.
Enhanced: Reject multiple sales order items For the issue types Incomplete Data in Sales Orders (SO01), Delivery Blocks in Sales Orders (SO02), Billing Blocks in Sales Orders (SO04), Delivery Issues in Sales Orders (SO05) and Unconfirmed Quantities in Sales Orders (SO06) you can reject multiple sales order items. If you rejected a sales order item, you can not solve it anymore and if you solved it, you can not reject it anymore. If a sales order item is listed for more than one issue type, it might occur that the status information for this item do not match in the different issue types where the sales order item is listed, as you rejected it in the meantime. To see the most current status of the sales order item, you can use Refresh. Create delivery for multiple sales order items In the issue type Delivery Issues in Sales Orders (SO05), you can now create a delivery for multiple items. The system creates a delivery for the most current due date of all the items selected, if the due dates differ. Object status in Resolve Billing Block in Sales Orders Issue Now the object status Billing Block of the sales order that the user can set is displayed as well. This Billing Block status is displayed next to the billing status on header and item level of the specific issue. To remove this billing block, within the SAP Smart Business for Sales Order Fulfillment cockpit, you have to navigate to the SAP back-end system by choosing Open In Change Sales Order .
For more information about the new and enhanced features of the SAP Smart Business for Sales Order Fulfillment cockpit, see Business Context: SAP Smart Business for Sales Order Fulfillment. |