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The analytical app displays the CRM SAP HANA Live reports created with the help of SHL Report Wizard.

Key Features

  • Consumes user-defined SAP HANA Live reports from SAP CRM

  • Reports are grouped based on the SAP HANA Live queries.

  • Data can be displayed in the tabular form or using the various chart types.

  • Filter the reports based on the filter criteria in facet filters

    The filters have the following restrictions:

    • Measures are not listed in the filter list

    • Attributes without value helps are not listed in the filter

    • Attributes that have value help but are report parameter are also not listed in the filter

  • SAP Jam integration

System Landscape Requirements

The app consists of front-end components and back-end components. The back-end components and the front-end components are delivered in separate products and have to be installed in a system landscape that is enabled for SAP Fiori.

SAP Smart Business Product

SAP Smart Business for SAP CRM

Contains Virtual Data Model (VDM)

SAP HANA Live for SAP CRM

SAP Business Suite Product

SAP enhancement package 3 for SAP CRM 7.0 SPS06

For more information about the system landscape to run SAP Smart Business cockpits, see Installation.

Related Fiori Apps

  • Analyze Sentiments

Component for Customer Incidents

CRM-ANA-SLS