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Procedure documentationCreating Questions for Surveys Locate this document in the navigation structure

 

For each type of survey, you can create user-defined questions to be attached. You can create questions in the Question Library, or you can open a specific survey in the Survey Library and create questions for it. Furthermore, you can define your own answer types, which you can attach to question or survey categories if necessary.

Note Note

If a question is already being used in a survey, you cannot change any data for it, but you can deactivate it.

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Prerequisites

Complete the Customizing activity Define Ratings for Survey Questions, found under   Governance, Risk, and Compliance   Common Component Settings   Surveys  .

Procedure

To create a question:

  1. Go to   Assessments   Surveys   Question Library  .

  2. A list of all existing questions is displayed. When you choose Create, a dialog box opens in which you can create your own question.

  3. Select the category of the question from the dropdown options and enter text describing the question.

  4. Specify whether the question is active or not. Active means that it can be used in a survey.

    Note Note

    If you are not finished formulating the question, or if you want to make a question obsolete, deactivate the question. You cannot delete questions that are already used in surveys.

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  5. Enter one of the following answer types (answer types vary based upon the survey category):

    Answer Type

    Meaning & Type of Entry Required

    Rating

    Requires the entry of a rating type. If you select this answer type, you are asked if the answer requires a comment.

    Yes / No / NA

    Requires a Yes, No, or Not Applicable (NA) answer. If you select this answer type, you are asked if the answer requires a comment.

    Text

    Requires a text entry by user.

    Percentage

    Requires the entry of a percentage.

    Amount

    Requires the entry of an amount.

    Choice

    A user-defined question in which you can define the answer options and the scores. If you select this answer type, you are asked if the answer requires a comment.

    Probability Level

    Requires the entry of a probability level. If you select this answer type, you are asked if the answer requires a comment.

    Impact Level

    Requires the entry of an impact level. If you select this answer type, you are asked if the answer requires a comment.

    Speed of Onset

    Requires the entry of a speed of onset value. If you select this answer type, you are asked if the answer requires a comment.

    Note Note

    The answer types Yes/No/NA, Rating and Choice support user-defined scoring for each answer option. A number score is assigned to each answer option at the design time. At runtime, users receive the scores according to their selections. A final score is based on aggregating the scores from each question.

    • For the answer type Rating, scores are defined during the Customizing activity, Define Ratings for Survey Questions, located under   Governance, Risk and Compliance   Common Component Settings   Surveys  .

    • For the answer type Choice, scores are defined in the frontend.

    • For the answer type Yes/No/NA, question scores are defined when the survey is defined.

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    Recommendation Recommendation

    For more information, see Score-Based Valuation for Surveys and Questions.

    End of the recommendation.

  6. If you are creating a question directly from a survey, choose   Actions   Create Question  . On the Create Question screen, you can specify if the question is local (only used for this survey). If you choose No, the question can be used in other surveys.

  7. Save your data.

Result

You have created a question for use in the survey.

Note Note

If you want to upload new questions from your hard disk, you can do so by choosing   Actions   Upload  . The format of the file must be .csv, which can be created from a Microsoft Excel spreadsheet.

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