Ad hoc issue management allows the creation and management of issues identified outside the standard testing and assessment process. It also provides the following functionality:
Supports central categorization and management of issues
Allows flexible determination of responses and remediation procedures
Provides enterprise-wide visibility of issues and their remediation statuses
The following chart shows an end-to-end scenario of ad hoc issue creation and remediation
Report Issue: You can create ad hoc issues outside of evaluation process with a one-step or two-step approach.
Remediate Issue: You can configure whether to use a remediation plan or CAPA plan for issue remediation.
Monitor Issue: You can monitor issue processing statuses