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Function documentationMy Work: Search Request Locate this document in the navigation structure

 

The Search Request option allows you to search for All, Open, Closed, Held, Rejected, or Canceled requests. You can specify search criteria to filter your request. The information that is returned is for viewing only; you cannot modify it.

Activities

  1. On the My Work tab, choose Search Request.

    The Search Request screen appears and presents the following options for narrowing your search criteria and reducing the number of results.

    Field name

    Description

    Request ID

    Enter the request ID, or part of it (wildcards are accepted)

    Workflow Type

    Select from the dropdown list the type of workflow that the request may be associated with:

    • CUP

    • ERM

    • Risk

    • SoD Review

    • User Access Review

    Requestor Last Name

    To search by the last name of the person the request was submitted by, enter it here.

    Requestor First Name

    To search by the first name of the person the request was submitted by, enter it here.

    Status

    To search by the status of the request you are searching for, select it here.

    Request Type

    To search by the type of the request you are searching for, select it here.

    Request Priority

    To search by the priority of the request you are searching for, select it here.

    Creation Start Date;Creation End Date

    To search for requests within a certain date range, use the calendar icon to enter the start date and end date of the date range you would like to search.

    More link

    Choose the link to access more search criteria fields

    Approver ID

    Here, you can enter the Approver ID of the approver.

    Location

    Enter a location.

    Path

    From the dropdown list, select a path.

    Stage

    From the dropdown list, select a stage.

    Business Process ID

    Enter a Business Process ID

    Risk ID

    Enter a Risk ID

    Archived Requests

    To include archived requests, choose the checkbox.

  2. Choose the More icon to display the Additional User Information screen that contains the following additional fields that are required to complete the request creation:

    • Approver ID: Enter the user ID of the approver to whom the access request is routed.

    • Path: Select the path through which the request is traveling.

      Note Note

      The paths available are configurable and differ from system to system.

      End of the note.

    • Stage: Select the stage in which the request currently resides.

    • Role: Type the name of the role for which you would like to search.

    • Application: Select the system of the requests for which you are searching.

    • Company: Select the company of the requests for which you are searching.

    • Location: Enter the name of the location if you wish to search for requests that belong to a particular location.

    • Functional Area: Select the functional area of the requests for which you are searching.

      Note Note

      Any custom fields created by your administrator appear below Functional Area as additional search criteria.

      End of the note.

  3. Once you have selected all your search criteria, choose Search to retrieve a list of requests. To reset the form and start over, choose Clear.

  4. From the list of results, choose the Request Number to view the details of the request.