You use this function to reset cleared items with payment card information

The settlement run for payment cards must have already taken place for the items to be reset. You can carry out the settlement run with Payment card settlement. This can be repeated with Repeat payment card settlement.

If you want to reset cleared items with payment card information before payment card settlement, this has to be done manually and in the following order:

1. Reset cleared item
2. Open original item

These functions are not directly supported because it is generally only necessary to reset as a result of failed settlement.

The original clearing document (invoice, credit memo, and so on) that is also responsible for creating the open item in the service company’s G/L account can be reset using this function. The resetting process is carried out in two steps. In the first step, you reset clearing of the original document. In the second step, a clearing document is posted that in turn clears an item of the original clearing document. Another open item is created (receivable or payable) and is posted to the bank clearing account.

The following postings and account balances are provided as an illustration of the process. As such, the figures have been simplified and do not include tax postings, for example.

A new item is created in the customer account (1-07) after the original clearing document (document 1) with payment card information is reset. The resetting posting (3-07) clears the original clearing item (1-15). It is now no longer possible to settle the customer open item using a credit card. Instead, the item is handled in the same way as a standard customer receivable.

Resetting of cleared items with payment card information can be used for both cleared debit memos and credit memos. You can choose any batch input mode for the function Reset cleared items with payment card information. You can display settlement run logs either using a pushbutton or via Environment → Display settlement run logs.