Confirm or Refuse Master Record Changes
Use
You are using dual control for master data maintenance and wish to confirm changes made to sensitive fields in the master record.
Prerequisites
You are authorized to confirm changes and have not changed the sensitive master data fields in question yourself.
Procedure
You can edit changes to master data either individually or in lists.
Green = Change confirmed
Yellow = Change not yet confirmed
Red = Change refused
Select an account from the list to edit it. The Confirm Customer Change screen appears. You then have the option of viewing the changes one more time before either confirming or refusing them.
If you refuse the changes, you can send a workflow note to the relevant clerk explaining why you did so, and suggesting how best to proceed. Choose System → Workflow → Send object with note.
When you have edited an account, save your entries. Choose Back to go back to the displayed list.
Result
When you have edited and saved the changed account, the message "Changes have been made" appears, and the stoplight shows the new status of the account.