If the customer (or vendor) does not reply to your balance confirmation or balance request, you can send them a reminder. The system prints a letter along with another copy of the reply slip. The letter reminds the customer (or vendor) that you would like a reply.
To create the reminder, proceed as described in
Printing Balance Confirmations. Please note the following when printing reminders:
Enter a new Date for reply. This is the date you want to receive an answer by. The date is transferred to the reminder.
- Enter the name of the customer (or vendor) who is to receive the reminder in the field provided. You can take the names of those needing a reminder from the check list.
- Take care that the reconciliation key date agrees with that of the original balance confirmation.
- Enter a date either in the field Previous date of issue or Previous date for reply