You can define that customer master records, which have been created for each sales organization for a distribution channel (or division), are also valid in other distribution channels (or divisions). As a result, you create and change customer master records that are required in different distribution channels or in different divisions only once. This makes it easier to create and change master records.
You can also use the same function to process article master data and prices.
You can define common master data for the following:
● Distribution channels
In Customizing, you can specify other distribution channels in which the customer master data (and article master data and prices) from the reference distribution channel are also valid.
● Divisions
In Customizing, you can specify other divisions in which customer master data (and article master data and prices) from the reference division are also valid.
You do this in Customizing for Master Data (Sales and Distribution) in the following activities:
● Define Common Distribution Channels
● Define Common Divisions
Customer master record has been created |
Sales organization |
Distribution channel |
Customizing: Data is also valid for these distribution channels |
Yes |
0001 |
01 |
02 |
No |
0001 |
02 |
|
You create a customer master record for the sales organization 0001 and distribution channel 01. In Customizing, you specify that this customer master data is valid for the distribution channel 02. When you process a sales order for a customer in the sales organization 0001 and distribution channel 02, the system uses the customer master data entered for distribution channel 01.