Your company does business with some business partners for a long time. For example, you have special price agreements with long-term customers and their deliveries get preferential treatment. At the end of the fiscal year, you can honor the loyalty of these customers with rebate payments. In other cases, you have only one contact with a business partner. For example, you order merchandise from a different vendor once, because your preferred vendor cannot deliver. You can therefore distinguish between:
● Customers and vendors
You create a master record and assign partner functions for each business partner.
● One-time customers and one-time vendors
Business partners who have a business transaction with you only once are called one-time customers and one-time vendors. You do not have to create a master record for one-time customers or one-time vendors because you do not need this master record after the business transaction, and it uses space. You create collective master records for one-time customers and one-time vendors.
You create a collective master record for a dummy customer that only includes data for all customers in a certain region. This collective master record can include the following fields:
● Master record name
● Sales office processing the data
If a one-time customer from this region orders goods from your company, use the customer number of the collective master record when processing the sales order. You enter the address and other data that is not in the collective master record in the sales order.
The account group can restrict the number of screens accessed in the collective master record for one-time customers and one-time vendors. If only some of the screens and fields for one-time customers and one-time vendors are relevant for your company, change the account group CPD or set up a new account group. You do this in the Customizing activities listed in the section on account groups.
When you create a collective master record, the system proposes the account group CPD. This ensures that you can access screens from different partner functions relevant for one-time customers and one-time vendors. The system only displays fields that can be identical for all one-time customers and one-time vendors. For example, all address fields are suppressed because the master record is collective for data on several business partners who can have different addresses.