Processing Request Forms
Use
With a request form, you can request an adjustment posting from the Intranet.
The SAP standard includes a predefined form for adjustment postings. This form is divided into various areas, but you can adjust the layout and the individual fields individually.
Prerequisites
● You first need to define in Customizing which fields are to be available on the form.
See Cross-Application Components → Internet/Intranet Services → Internal Service Request → Definition of Scenarios with Specific Customizing Request for an Adjustment Posting → Define Own Scenarios For The Request Of Adjustment Postings.
● You have defined the layout of the form
...
Using the SAP@Web Studios
Using the
Web Application
Builder in the ABAP Development
Workbench
If you access the
form via Create an Internal Service
Request from the SAP NetWeaver Portal, you first have to select the right
request from (see
Creating an Internal
Service Request).
Procedure
...
1. Enter the data regarding the incorrect posting.
If you access the form from the SAP system, these fields contains this information.
2. Enter a text to describe the problem.
This is an optional entry.
3. If you know the name of the processor for this problem, enter it in the processor field.
If a processor or a standard role was entered in Customizing,
these fields contain the corresponding entries. The partner role setting in
Customizing controls whether an individual employee or a department is entered
as the problem processor. You can find additional information about roles in
Defining Roles
based on Responsibilities.
If an entire department was entered as the processor, you cannot overwrite the Processor field. The system displays a list of the processors.
4. The fields for Created by contain your data.
5. Check your entries.
6. Send the request.
Confirm the message, that your request has been saved.
Result
The request is transferred to the SAP ECC system and assigned to a processor.