Goods
Receipt: Errors and Exceptions at Store Goods Receipt
Errors and exceptions can appear in the store goods receipt processing which you can process via the POS Interface Monitor or via Workflow.
Errors occur and have to be processed when:
· Required data (for example, article identification) is missing from the IDoc
· Master data is missing
· Customizing settings are wrong
Exceptions occur and have to be processed when:
· The open goods receipt quantity is smaller than the goods receipt quantity
· Quantity differences are established during the goods receipt check
· More than one possible purchase order or delivery exists for the store goods receipt
· No purchase order or delivery is found for the store goods receipt
· A shipping unit cannot be broken down into the individual articles
Errors can be
processed with the help of the POS interface monitor. See also
POS
Interface.
When an exception occurs, the system sends a task (or a work item) via Workflow to the SAPoffice inbox of the employee responsible. You can create an organizational plan (HR plan) in the ERP system in which you define the areas of responsibility for each job, position or work center. The system uses the area of responsibility to determine one or more employee for the work item. If no one is found, the work item is assigned to the standard user (such as the system administrator) defined in the Customizing system of ALE for EDI administration.
Work items can be sent individually or in groups. They can also be passed on, if the task is within the area of responsibility of a different user. All the processing steps in a work item are documented and can be analyzed for statistical purposes (for example, processing time, number of work items per employee).
In processing exceptions that occurred in store goods receipts, the system analyzes the quantity differences and executes a background job. All the data is processed in the background. The session only has to be processed online if the user has to intervene to analyze any problems that occur.
· Special procedure for quantity differences
This enhancement allows you to influence how the system reacts to quantity differences. You can have the system issue a list or carry out additional checks, for example, rather than trigger exception processing.
(User exit WPUE0001 with component EXIT_SAPLWPUE_002)
· Comparison with goods receipts already posted with stock transfers in a single step
This enhancement allows you to influence how the system reacts when goods receipt data is sent from the store for stock transfers carried out in a single step. The system compares the data with the goods receipt posting made at the time of the stock transfer in the central ERP system.
If the quantity recorded in the store is identical to the quantity in the goods receipt previously posted, you can use the user exit to have the system issue a list of the articles checked or check the delivery dates, for example. For example, you can issue a list of the articles that have been checked or carry out an additional check of the delivery date.
(User exit WPUE0001 with component EXIT_SAPLWPUE_001)