Editing Dunning Proposals
The dunning selection run generates a dunning proposal. This contains the open items that the dunning program has selected for dunning. You can either accept or change the dunning proposal. If you change the dunning proposal, these changes are recorded in an additional log.
You can view or edit dunning proposals. You can:
To edit a dunning proposal, proceed as follows:
Alternatively, select the accounts to be dunned by entering the following criteria:
The dunning proposal is displayed with the account overview.
·Block an account for the current dunning run or remove the dunning block
From the account overview, you can prevent an account from being dunned or remove the dunning block by changing the entry in the Dunn.block field. If you set an account dunning block, then you can no longer edit the relevant dunning items. However, this dunning block only applies for the current dunning run. If you want to change the dunning block for the account permanently, you have to do this in the customer master record.
·Block an account for dunning or remove the block in the master record.
From the account overview, you can branch directly to the master record in order to make a permanent change to the dunning block for an account. To do this, position the cursor on the relevant account and then choose the Master record function. This takes you directly to the dunning data within the master record where you can change the dunning block. This dunning block change is, however, not valid for the current dunning run. If you want it to apply to this run as well, then you must also make the change in the account overview.
·Change the dunning level of an item
From the account overview of the dunning proposal, you can branch to the item overview by choosing Dunning items. This overview then displays the individual documents for the account selected.
Here you can change the dunning level by making an entry in the Lv (dunning level) field.
·Block a document for dunning or remove the block
From the item overview, you can also branch to the document. To do so, select the document - either by double clicking, or selecting F2. You can change the dunning block in the document. This dunning block change however, is not valid for the current dunning run. If you want it to apply to this run as well, you must also set the dunning block in the item overview for the dunning proposal.