Notes on Grace Days and Days in Arrears
You usually enter the same number of days for grace days (line item) and days in arrears (first dunning level). This ensures that all items that can be assigned to a certain dunning level are also printed on the dunning notice. The system therefore defaults the number of grace days when you define the dunning levels.
If the number of grace days does not equal the number of days in arrears, you should note the following:
- Grace period longer than days in arrears
In this case there may be items which have reached a certain dunning level but which, due to the number of grace days, are not overdue. These items are only printed in the dunning notice if you choose to print all open items. The dunning level is zero.
- Grace period shorter than days in arrears
In this case there may be items that are overdue, but that do not reach a certain dunning level due to the days in arrears. Although these items are printed, they receive the dunning level zero. These items alone cannot trigger a dunning notice.