Blocking a Customer Account for Payments and Dunning Notices
You wish to block a customer account for payments and dunning notices. To block a customer account for the payment program or for the dunning program, you must change the customer master record.
You block an account by specifying a block key. These keys represent reasons for blocking: You use them to show why an account was blocked.
You define blocking reasons in Customizing (IMG).
Block the account for paying or dunning as follows:
The initial screen for changing a customer master record appears.
The Payment block field is on the Change Customer: Payment Transactions screen. The Dunning block field is on the Change Customer: Correspondence screen.
The first screen with a blocking field appears.
The account is blocked for dunning notices and payments.
When you have blocked an account for dunning, the dunning program still analyzes the open items in the account during the dunning run, but it does not create a dunning notice. When you have blocked an account for the payment program, the payment program still processes the open items in the account during the payment run, but it does not pay any open items from the blocked accounts. You can display a list of customers blocked for the payment program.