Start of Content Area

Procedure documentation Entering a Dunning Procedure  Locate the document in its SAP Library structure


You enter a dunning procedure which the system uses for automatic dunning. This dunning procedure is used for the standard dunning area. You can divide your company into dunning areas, such as wholesale transactions and retail transactions. If you use other dunning areas in your company, you must enter them in a separate entry screen.


The dunning procedure must be defined in Customizing. You do this in the Define Dunning Procedures activity in the Implementation Guide for Accounts Receivable and Accounts Payable.


  1. When creating or changing customer master records, choose the tab page for Correspondence in the company code area. Enter the key for your standard procedure in the Dunning procedure field. You can select this via possible entries.
  2. If you do not use dunning areas, skip steps 2-4.

  3. To define dunning procedures for other dunning areas, choose Dunning areas.
  4. The screen for maintaining dunning areas appears.

  5. Enter the data for your dunning areas.
  6. This data includes the dunning area and the dunning procedure. You can also enter a dunning block for the dunning area or an alternative dunning recipient, if the dunning notice is not to be sent to the customer for whom the receivable exists.

  7. Choose Goto ® Back.

You return to the Create Customer: Correspondence screen.


You have defined the dunning procedure to be used for dunning this customer. The system saves your entries when you save the customer master data.